Meal Delivery Software Service Level Agreement/Terms of Service

revision date: March 3, 2017

Meal Delivery Software can be contacted via email: tmayes@mealdeliverysoftware.com

This document is the Service Level Agreement/Terms of Service for Meal Delivery Software LLC (MDS) and any associated software developed and distributed by Meal Delivery Software LLC.

Meal Delivery Software LLC's products are provided as Software As A Service. The software resides on servers owned or leased by MDS and is available to clients via the Internet.

Acceptance of Service Level Agreement Terms

The following are terms of a legal agreement between you and Meal Delivery Software LLC. By accessing, browsing and/or using this web site, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this web site. The software and other material provided on this web site is protected by law, including, but not limited to, United States Copyright Law and international treaties. Any claim relating to, and the use of, this web site, and the software and other materials contained herein is governed by the laws of the state of Texas.

Use Restrictions

The copyright in all software and material provided on this web site is held by Meal Delivery Software LLC. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Meal Delivery Software LLC. Permission is granted to display, copy, distribute and download the materials on this web site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without eCognizant's permission, "mirror" any material contained on this web site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Trademarks

The trademarks, service marks, and logos (the "Trademarks") used and displayed on this web site are registered and unregistered Trademarks of Meal Delivery Software LLC and others. Nothing on this web site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the web site, without the written permission of the Trademark owner. Meal Delivery Software LLC aggressively enforces its intellectual property rights to the fullest extent of the law. The name of Meal Delivery Software LLC, mealdeliverysoftware.com, or Meal Delivery Software or the Meal Delivery Software LLC logo or the mealdeliverysoftware.com logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this web site, without prior, written permission. Meal Delivery Software LLC prohibits use of the Meal Delivery Software LLC logo, mealdeliverysoftware.com logo, or Meal Delivery Software logo as a "hot" link to any Meal Delivery Software LLC web site unless establishment of such a link is approved in advance by Meal Delivery Software LLC in writing.

Software Warranty

This software and other material available on the web site is provided "as is" without warranties of any kind either express or implied. To the fullest extent possible pursuant to the applicable law, Meal Delivery Software LLC disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. Meal Delivery Software LLC does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, this software, the materials on the web site that the software is served from, or any sites linked to this web site.

Limits of Liability

Under no circumstances, including, but not limited to, negligence shall Meal Delivery Software LLC be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, this software, even if Meal Delivery Software LLC or an Meal Delivery Software LLC authorized representative has been advised of the possibility of such damages. If your use of this software results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

Meal Delivery Software LLC does not assume any liability for sales tax rates accessed via its software.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Meal Delivery Software LLC is not responsible for any third party software utilized in products developed by Meal Deliver Software LLC or available via Meal Delivery Software LLC.

Right to Terminate Service

Clients may terminate their use of the software at any time after completing twelve months of payments to Meal Delivery Software LLC. Notice should be sent to Meal Delivery Software LLC by either U.S. mail or via e-mail. Meal Delivery Software LLC will return a prorated refund, if applicable, or bill the client for services rendered but not paid for.

Meal Delivery Software LLC may terminate its relationship with a client at any time. Notice of such termination will be sent to the client by either U.S. mail or via e-mail 30 days prior to termination. Meal Delivery Software LLC will keep and make available to the client all client data for thirty days following termination of services.

Ownership of Code

Meal Delivery Software LLC is the owner of the code it has developed used in its products.

Ownership of Data

The client owns its data stored on servers operated by or leased by Meal Delivery Software LLC. Client data is available any time by written request.

Support

Meal Delivery Software LLC provides support for its software via telephone or email. If the software is not working properly, Meal Delivery Software LLC will make reasonable efforts to address the issue as soon as possible.

Meal Delivery Software LLC provides 2 hours per month of free coding services for clients. The time applies only to a calendar month and does not accumulate. This service includes, but is not limited to, creating reports and adding functionality to the software as requested by the client. Any time spent in addition to those free hours of service in a month will be subject to an hourly fee. Work time is measured in quarter hour increments. A month starts on the first day of the month and continues to the last day of the month.

Duties of Meal Delivery Software LLC

Meal Delivery Software LLC will make every reasonable effort to ensure that the software on the software it provides is performing to the standards set forth on the Meal Delivery Software web site and in materials made available to its clients and will make reasonable efforts to ensure that the web site is operational. Meal Delivery Software LLC will make reasonable efforts to address client concerns and assist clients in their use of the software and the web site. Meal Delivery Software LLC will regularly back up client data and make reasonable efforts to ensure the security of the client data.

Meal Delivery Software LLC cannot be responsible for parts of the computer network over which its software is distributed that are out of its direct control, including, but not limited to, the Internet network, Internet service providers, client connections to the Internet, and client computers. The limit of Meal Delivery Software LLC's liability for services it leases from vendors is restricted to the warranties provided by those entities.

Duties of Clients

Clients agree to use the software and web site in the manner for which is intended. Clients will not attempt to "hack" the web site, introduce malicious code, or damage the web site in any way. Clients agree to limit the use of the web site to their organization and not to allow unauthorized users and organizations not purchasing the service to use the service.

Revision

Meal Delivery Software LLC may at any time revise this Service Level Agreement by updating this posting. By using this web site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current agreement to which you are bound.